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Sunday, May 20, 2007

What would it feel to work in Toyota

Every lean manufacturer would like to work for Toyota at least to experience in first hand how they work. The Toyota production system caught the attention of manufacturers all around the world in past two decades. Most of the manufacturers are trying to implement lean methods in their organizations to improve performance. Their model is Toyota.

What would you think when thinking about lean manufacturing environment? One comes with a great new idea. Managers and workers get together to discuss the idea. Then the decision is taken to implement and then the decision is implemented. This would be the perception most of the people have on Toyota and lean manufacturing. But the reality might be something different.

In Toyota, resistance to change, conservative approach to work is present. This was nicely explained in the book “The Toyota Way” by Jeffery K Liker when he describes the development of Lexus the luxury brand of Toyota. From the beginning where the requirement was identified, to the identification of the specifications and to the designing and manufacturing the engine and till to the end Liker describes the challenges faced by people at all levels.

When you read this book I am sure your perceptions on Toyota will be challenged. You will understand Toyota is not much different to the traditional organization by many aspects. You might start to think that your way of operation is even better. But Toyota has very important difference to the traditional organization. They have a culture where every problem is analyzed and decisions are made by living the values of this culture. This culture is built on lean thinking and lead by leaders who clearly understand the values of the system.

Unlike many traditional organizations, when Toyota hits a roadblock, they have a clear system and method of thinking to guide them. In “Toyota way” Liker has explained how these concepts and principles have used in solving problems. This makes the difference. Thankful to the efforts of all the engineers and marketers involved, Lexus is the best selling luxury vehicle brand in US.

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